Returns & Exchanges
At Patio, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all items in their original condition. If your new outdoor furniture doesn't perfectly fit your space, our streamlined return process ensures a hassle-free experience.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely attach it to your original packaging.
Ship the Package
Drop off your package at any authorized carrier location or schedule a home pickup for larger furniture items.
Receive Your Refund
After our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing