Frequently Asked Questions
Everything you need to know about shopping with Patio
What are your shipping rates and delivery times?
We offer standard shipping across the country. Rates are calculated at checkout based on your location and order weight. Standard delivery typically takes 3-7 business days.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.
What is your return policy?
We accept returns on most items within 30 days of purchase, provided they are in original, unused condition with all packaging intact. Please visit our Returns Portal to start a request.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Currently, we only ship to addresses within the domestic United States. We are working on expanding our logistics to support international customers in the near future.
How do I ensure I am ordering the right size?
Each product page includes a detailed sizing guide. We recommend measuring yourself and comparing those figures to our chart to ensure the perfect fit.